If you wish to book an interpreter or any other Communication Professional (CP) please contact our coordinating staff who will take your details and guide you through our booking process.

Telephone (local call rate from anywhere in the UK)

0845 688 2626 (voice)
0845 688 2627 (fax)
0845 688 2628 (textphone)
07974 325563 (SMS)

Alternatively you can e-mail us.

Before booking, please read the information below. This explains how much we charge for our interpreting services and gives more information about our terms and conditions.

Terms, Conditions & Charges
From 1st April 2011 

These rates apply to ad-hoc assignments carried out by RAD Staff Interpreters.

RAD Interpreting does not charge VAT.

Due to high levels of demand, there may be times when we will not be able to supply a Staff Interpreter and will only be able to provide a Freelance Interpreter. Using a Freelance Interpreter may incur a higher cost and the RAD Interpreting coordinators will discuss this with you at the time of booking.

Cancellations:

A minimum of 10 clear* working days notice is required for cancellations.

Expenses:

Interpreter Public Transport expenses will be charged at cost and mileage will be charged at 48 pence per mile. An invoice will be sent shortly after the assignment, and payment must be made within 30 days of receipt to RAD Interpreting.

Unsociable Hours:

For assignments commencing before 8.00am or finishing after 6.00pm weekdays, or at weekends and Bank Holidays, there will be a supplementary charge of one additional hour per session. (Session = Morning, Afternoon or Evening)

Preparation Time and Other Expenses:

Preparation time will be charged for more complex assignments, by prior agreement. Charges for meals and accommodation may also be made as necessary and appropriate. Specialist assignments (e.g. Legal work) may incur higher charges. You will be advised of this at the time of booking.

NRCPD Registration:

RAD Interpreting only works with and uses NRCPD registered/ NRCPD Trainee Communication Professionals (CP's).  We will check the NRCPD status of any additional (booked) co-workers that are not sourced through us; this will be discussed at the time of booking.

These changes to our standard rates will not affect contracts already agreed with Access to Work clients

*Clear working days do not include the day of notification of the cancellation or the day of the cancelled assignment.