Who We Are


What we do

An advocate spends time finding out and understanding a person’s views, wishes and aspirations – supporting people to make informed choices. An Advocate does not advise. We support people to have their say and express their views, decisions and/or concerns to the people who need to know. This may include accompanying people to meetings, interviews, writing letters or making calls when people do not feel able to do so by themselves.

Advocacy is independent, issue based, time-limited and free at the point of request.

There are various types of advocacy including:

  • Formal (Instructed)
  • Formal (Non-instructed)
  • Care Act
  • NHS Complaint
  • Self-Advocacy
  • Group Advocacy
  • Citizen Advocacy
  • Independent Mental Capacity Advocacy (IMCA)
  • Independent Mental Health Advocacy (IMHA)

RAD delivers all of the types of advocacy listed above either independently or in partnership with other providers with the exception of IMCA where our Advocates will work alongside qualified IMCA Advocates in order to ensure effective communication is achieved

We provide advocacy in a client’s first language; British Sign Language (BSL) or other preferred visual communication such as Signed Supported English (SSE), Makaton, or Deafblind manual/hands on and not through interpretation.

Advocates ensure people’s voices are heard, they provide information and choices and encourage independent choice and decision making. This service is free, independent and confidential.

Who are we?

All our Advocates are Deaf themselves or fluent in BSL and are able to adjust their communication to meet the needs of the people we work with.

We have robust core training including; Induction, Safeguarding, Information, Advice and Guidance (IAG) (level 3), Supervision, Mental Capacity Act 2005, First Aid and tailored Continuous Professional Development (CPD) that enables people to achieve their full potential and meet the specific needs of the service. All our Advocates either hold a professional advocacy qualification or are working towards it.

We ensure we are up to date with current working practices and legislation (and how this impacts on our advocacy service) through our involvement in various partnerships and stakeholder groups.

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