Book a Communication Professional


If you wish to book an interpreter or any other Communication Professional (CP), please contact our coordinating staff who will take your details and guide you through our booking process.

Telephone (local call rate from anywhere in the UK):

0845 688 2626 (voice)
0845 688 2627 (fax)
0845 688 2628 (textphone)
07974 325563 (SMS)

Alternatively you can email us a completed booking form to interpreting@royaldeaf.org.uk
or make your booking through our online system ‘ RAD-icals’.  To do this, please follow this link: https://rad-icals.org.uk Click on the sign up link on either the ‘Individuals/Access to work’ box or ‘Organisations’

You will then be taken through to a screen which allows you to make your booking.  Individuals will be able to create their own account and track the progress of their bookings.  If you have any questions on the above please get in touch through one of the above numbers.

Before booking, please read the information below.  This explains how much we charge for our interpreting services and gives more information about our terms and conditions.

Terms, Conditions & Charges

RAD Interpreting offers a high quality, professional and competitively priced service

RAD Interpreting only works with and uses NRCPD Communication Professionals.  The NRCPD status of all Communication Professionals, including any additional (booked) co-workers that are not sourced by us, will be checked prior to confirmation of booking.

Respecting client choice is very important to us; please let us know of your Communication Professional preferences.

When booking BSL/English Interpreters we will, in the first instance, endeavour to allocate a staff interpreter.  If no staff interpreters are available or appropriate we will extend our search to our pool of freelance interpreters.

The following rates apply for ad-hoc assignments undertaken by RAD staff interpreters (please note that the use of freelance interpreters may incur a higher fee).

Communication Professionals First 2 hrs (minimum call out) 3rd & following hours
NRCPD BSL/English Interpreter £135.00 £48.00
Lipspeaker/STTR/Note-taker/Deafblind Interpreter/Deaf Interpreter/Translator By Negotiation only – freelance personnel used
2 hours – £135.00
3 hours – £183.00
4 hours – £231.00
5 hours – £279.00
6 hours – £327.00
7 hours – £352.00
8 hours – £377.00

RAD Interpreting does not charge VAT or charge for travel time

All profit generated through our communication services supports the work of the charity in empowering the wider Deaf community.

Cancellations:

A minimum of 10 clear working days notice is required for cancellations.  Clear working days do not include the day of notification of the cancellation – or the day of the cancelled assignment.

Expenses:

Public Transport expenses will be charged at cost and mileage will be charged at 48 pence per mile. Any additional travel costs such as parking or toll road fees are charged at cost.  An invoice will be sent shortly after the assignment, and payment must be made within 30 days of receipt to RAD Interpreting.

Unsociable Hours:

For assignments commencing before 8.00am or finishing after 6.00pm, or at weekends or on Bank Holidays, there will be a supplementary charge of one additional hour per session. (Session = Morning, Afternoon or Evening).

Preparation Time and Other Expenses:

Preparation time will be charged for more complex assignments, by prior agreement.  Charges for meals and accommodation may also be made as necessary and appropriate.  Specialist assignments (e.g. Legal work) may incur higher charges. You will be advised of this at the time of booking.