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Communication Guide

Here at RAD we always support and encourage people to learn British Sign Language (BSL) .  We do however recognise that this takes time and commitment and so, to enable you to enjoy every-day communication with Deaf people this simple guide will give you some our top tips:

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Try and find out the Deaf person’s preferred method of communication – every person has different preferences

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Make eye contact and speak slowly

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Speak up – but don’t shout! It can hurt when you hear it through a hearing aid and makes you look aggressive

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Ensure your face/mouth is clearly visible

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Write it down, the best and quickest method for names especially

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Minimise background noise if possible

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Communication is a two way process; it involves both the deaf and hearing person

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Slow down – just a little slower than normal as if you speak too slowly, it will distort your lip pattern and make the conversation boring

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Repeat – but no more than once or twice. If the person still doesn’t understand, try rephrasing what you are saying

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Use clear speech, mime and gesture

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