I Need Advice
Our qualified advisors provide rights-based information and advice on:
Financial matters including benefits and debt
Housing matters
Employment
Discrimination
Access to appropriate health and social care services
Complaints
We can also help with:
Understanding correspondence
Completion of forms and applications
Signposting
Referrals to other services
Booking interpreters
All our advice workers are either Deaf themselves or fluent in British Sign Language (BSL). We provide advice in BSL or other preferred visual communication such as Sign Supported English (SSE), or Deafblind manual/hands on.
Our current advice locations are:
London
Brent
Opening times: Tuesdays (Brent Civic Centre) 10am-4pm and Thursdays (Citizens Advice Brent) 10am-4pm
Address:
- Brent Civic Centre, Engineers Way, Wembley HA9 0FJ
- Brent CAB, The Lewinson Centre, 167 High Rd, Willesden,NW10 2SG.
Camden
Opening times:Tuesday and Wednesday and Thursday 10am – 4pm
Address: Camden Council, 5 Pancras Square, London N1C 4AG
Opening times: Last Thursday of the month, 10am-4pm
Address: CDA,Greenwood Centre, 37 Greenwood Place, London, NW5 1LB
City Lit
Opening times: Wednesdays 10am – 4pm
Address: City Lit, 1-10 Keeley St, London WC2B 4BA
Lambeth
Opening times: Wednesdays 10am – 4pm
Address: We are 336, 336 Brixton Road, London SW9 7AA
RBKC
Opening times: Wednesdays 10am – 1pm
Address: Kensington Town Hall, Hornton Street, London W8 7NX
Croydon
Opening times: Mondays, Tuesdays and Fridays (Brent Civic Centre) 10am-4pm
Access Croydon
Bernard Weatherill House
8 Mint Walk
Croydon
CR0 1EA
Essex
Basildon
Opening times: Wednesdays 10am – 4pm
Address: Basildon Council, The Basildon Centre, St Martin’s Square, Basildon, Essex SS14 1DL
Chelmsford
Opening times: Thursdays 10am – 4pm
Address: Chelmsford Library, County Hall, Market Road, Chelmsford CM1 1QH
Colchester
Opening times: Every Monday 10am – 4pm
Address: Community 360, Winsley’s House, High Street, Colchester CO1 1UG
Southend
Opening times: Fridays 10am – 4pm
Address: Southend CAB, 1 Church Rd, Southend-on-Sea SS1 2AL
Southend Deaf Club
Opening times: 2nd Wednesday of every month 10am-2pm
Home and community visits or Skype sessions
Only available to house-bound clients and limited-mobility clients.
Email advice@royaldeaf.org.uk to book an appointment
Yorkshire
Available remotely
Available remotely – Wednesdays 1pm – 4pm
Email advice@royaldeaf.org.uk for an appointment
Warwickshire
Stratford-upon-Avon
Opening times: Friday 11am – 2pm
Address: Tyler House, Tyler Street, Stratford upon Avon CV37 6TY
Read Rita’s story to learn more about how we supported her to find a new home
Read More
Need more information about our advice services?
You can contact us in a number of ways:
Telephone: 0300 688 2525
SMS: 07467 914 175
Email: advice@royaldeaf.org.uk
Text Phone: 0300 688 2527
info@royaldeaf.org.uk
0300 688 2525
Block F
Parkside Office Village
Knowledge Gateway
Nesfield Road
Colchester
CO4 3ZL
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