I Need Advice
Our qualified advisors provide rights-based information and advice on:
Financial matters including benefits and debt
Housing matters
Employment
Discrimination
Access to appropriate health and social care services
Complaints
We can also help with:
Understanding correspondence
Completion of forms and applications
Signposting
Referrals to other services
Booking interpreters
All our advice workers are either Deaf themselves or fluent in British Sign Language (BSL). We provide advice in BSL or other preferred visual communication such as Sign Supported English (SSE), or Deafblind manual/hands on.
Our current advice locations are:
London
Brent
Brent CAB,
270-272 High Rd,
London NW10 2EY
Dates & Times
Thursday
10am – 4pm
Camden
Camden Council,
5 Pancras Square,
London N1C 4AG
Dates & Times
Monday (drop in)
Tuesday (drop in)
Friday (appointments only)
10am – 4pm
City Lit
City Lit,
1-10 Keeley St,
London WC2B 4BA
Dates & Times
Tuesday (term time only)
Wednesday (term time only)
10am – 2pm
Croydon
Citizens Advice Croydon,
48-50 Portland Road,
South Norwood,
London SE25 4PQ
Dates & Times
Monday
10am – 4pm
Lambeth
We are 336,
336 Brixton Road,
London SW8 7AA
Dates & Times
Wednesday
10am – 4pm
RBKC
Kensington Town Hall,
Hornton Street,
London W8 7NX
Dates & Times
Wednesday
10am – 1pm
Essex
Basildon
Basildon Council, The Basildon Centre,
St Martin’s Square,
Basildon, Essex SS14 1DL
Dates & Times
Wednesday
10am – 4pm
Chelmsford
Chelmsford Library, County Hall,
Market Road,
Chelmsford CM1 1QH
Dates & Times
Thursday
10am – 4pm
Colchester
Colchester Library and Community Hub,
Trinity Square,
Colchester CO1 1JB
Dates & Times
2nd and 4th Monday of the month
10am – 4pm
Southend
Southend CAB,
1 Church Rd,
Southend-on-Sea SS1 2AL
Dates & Times
Friday
10am – 4pm
Southend Deaf Club
12 Oakhurst Road,
Southend SS2 5DT
Dates & Times
2nd Wednesday of every month
10am-2pm
For Essex home and community visits or Skype sessions: Please email advice@royaldeaf.or.uk to book an appointment.
Kent
Canterbury
Canterbury CAB
3 Westgate Hall
Canterbury
CT1 2BT
Dates & Times
2nd and 4th Tuesday of the month
10am-4pm
Read Rita’s story to learn more about how we supported her to find a new home
Read More
Need more information about our advice services?
You can contact us in a number of ways:
Voice Phone: 0300 688 2525
SMS: 0774 996 5727
Email: advice@royaldeaf.org.uk
Text Phone: 0300 688 2527
info@royaldeaf.org.uk
0300 688 2525
Century House South
Riverside Office Centre
North Station Road
Colchester
Essex
CO1 1RE
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