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Sarah’s Story


Befriending case study

Sarah is Deaf, her first language is British Sign Language (BSL).  When she met our volunteer befriender she was lacking in confidence, experiencing some health concerns and suffering from anxiety.  Her immediate family are hearing and don’t sign which was not helping her ongoing feeling of isolation.  With the support of our befriending service she is now leaving the house for walks in the park and swimming at the local pool.

Sarah has also joined a slimming club which has encouraged her to adopt healthy eating habits and she has since lost 2 ½ stones in weight – she is delighted and her confidence is improving all the time.

We have also worked with her to improve access to her local GP surgery – where she can now book appointments via email, rather than facing previous struggles with an inaccessible process.

Overall she is feeling more confident; not only to leave the house independently but to participate in activities and live a healthier life.  Our befriending continues, but it is significantly reduced due to the overall improvement in Sarah’s wellbeing.

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